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KMID : 0607320080170030342
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Journal of Korean Academy of Psychiatric and Mental Health Nursing
2008 Volume.17 No. 3 p.342 ~ p.352
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Nurse Managers` Facilitative Communication and Nurses` Organizational Commitment, Job Satisfaction, and Empowerment
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Park Ye-Reen
Yang Soo
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Abstract
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Purpose: This is a descriptive study examining the relationship between nurse managers’ facilitative communication as perceived by nurses and nurses’ organizational commitment, job satisfaction and empowerment.
Methods: The subjects of this study were 298 staff nurses at K Hospital of C University in Seoul. Collected data was analyzed using the SAS program through t-test, ANOVA, Scheffe test, Pearson’s correlation coefficients, and Stepwise multiple regression.
Results: Nurses’ organizational commitment and job satisfaction were higher under nurse managers perceived as facilitative communicators. There was a positive correlation between nurse managers’ facilitative communication and nurses’ organizational commitment; nurses’ organizational commitment, job satisfaction and empowerment likewise had a positive correlation. As to major factors affecting nurses’ organizational commitment, job satisfaction showed an explanatory power of 42.7%. As to major factors affecting job satisfaction, organizational commitment showed an explanatory power of 42.7%. In addition, as to major factors affecting empowerment, satisfaction with the nursing job showed an explanatory power of 18.2%.
Conclusion: Nurse managers must facilitate communication. Education and training for improving nurse managers’ communication skills are suggested.
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KEYWORD
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Nurse, Communication, Organization, Job Satisfaction
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